AppleCare for Enterprise
Coverage for every Mac, iPhone and iPad.
AppleCare for Enterprise provides flexible service and support options, onsite hardware service, and next-business-day device replacement. AppleCare for Enterprise now has lower value-based pricing tiers starting at 200, 1000, and 5000 covered devices. In addition to onsite hardware coverage, customers can choose between two service pool options covering the repair or replacement of up to 10 percent of iPad or iPhone devices, and repair for up to 4 percent of covered Mac computers - for any reason and at no additional fee.
Device Repair or Replacement
Depending on your hardware service needs, you can repair up to 4% of Mac computers. And you can replace up to 10% of iPhone and iPad devices for any reason, including accidental damage, at no additional cost.
Support for End Users
Employees get unlimited 24/7 technical support over the phone with Apple hardware, Apple-branded software, and personal accounts or settings. Having direct access to business and education AppleCare Advisors helps reduce the load on your internal help desks.
Global Onsite Hardware Service
With onsite hardware services, your covered devices can be services at your location. And you can usually arrange onsite hardware service for the following business day if it's available in your area.
IT Department Level Coverage
Your IT staff gets one enterprise-level incident per year automatically. But if your staff needs more support, you can get AppleCare OS Support in addition to AppleCare for Enterprise