AppleCare for Enterprise

Priority onsite service and 24/7 support for your school to help keep your end-users up and running

AppleCare for Enterprise offers device-level support 24/7 for students and parents, teachers and lecturers, including their personal Apple devices. Whether your school has 50 devices or thousands, Apple can easily support all end users.

Key Benefits

Hardware Coverage

Covers iPhone, iPad, Mac and Studio Display

Fulfilled by Apple Retail and Authorised Service Providers, using only genuine parts 

Onsite repairs as fast as the next business day 

Mail-in options available 

Length of coverage can be chosen as needed, from purchase date of the devices:

  • iPad - 2, 3 or 4 years

  • Mac - 3 or 4 years

Helpdesk and Support

Available for Students, Parents and Staff

  • Direct dial-in support phone number for students and parents

  • One-to-one support for any issues related to Apple hardware and software

  • Includes coverage for personal accounts, settings and devices across all Apple products - even personally owned 

  • 24/7 support - local language during regional business hours, English at all other times

Service Pool

Repair or replace like-for-like products at no additional cost 

Fulfilled by an Apple Authorised Service Provider 

Two Service Pool sizes to best suit your customers' business needs:

  • Service Pool - 5% iPhone or iPad and 2% Mac or Studio Display 

  • Service Pool+ - 10% iPhone or iPad and 4% Mac or Studio Display

Contact our team of Education Specialists for a bespoke quote.

Call us on 0330 223 0500 or fill in the form below and we will be in touch.