Apple Technical Services

JTRS has a team of Apple-certified Engineers that understand the pain points in education. Our team of engineers have all achieved the highest technical accreditations. From integrating your new solution into your existing infrastructure to completely creating a new environment for your school, we want to ensure you make the most of your technology investments.

With our remote or on-site support agreements, we can deploy or troubleshoot devices, ensuring your network is running smoothly. We also identify and implement better workflows for your educators while offering first-class support whenever it's needed.


To help you maximize the impact of Apple technology in education and deliver a personalized learning experience to each and every student, we offer three solutions that are tailor-made for the modern classroom and Mac lab. Whether you’re offering a 1-to-1 iPad initiative, shared device model or searching for an alternative to pen and paper assessment formats, Jamf helps schools engage with students in new ways and deliver an active learning environment with iPad, Mac and Apple TV.

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AppleCare for Enterprise

AppleCare for Enterprise provides flexible service and support options, onsite hardware service, and next-business-day device replacement. AppleCare for Enterprise now has lower value-based pricing tiers starting at 200, 1000, and 5000 covered devices. In addition to onsite hardware coverage, customers can choose between two service pool options covering the repair or replacement of up to 10 percent of iPad or iPhone devices, and repair for up to 4 percent of covered Mac computers - for any reason and at no additional fee.

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Previous Technical Webinars 


Introduction to Jamf School Webinar

This webinar explores the features and benefits of using Jamf School to manage your Apple devices. 

Managing Mac with Jamf Webinar 

This session explores the optimal Apple technical setup for Mac M1 and how to effectively manage Mac using Jamf Pro.  


Read about The Highfield School's journey with Jamf

The Highfield School

During the COVID 19-pandemic, it was evident for The Highfield School that iPad would prove pivotal for students during remote learning. Apple Device Management allowed the school to manage their 1:1 iPad environment successfully.

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Discuss our technical needs with one of our experts.